Shipping policy
Orders valued above $100USD will be shipped with UPS. Any orders valued under $100USD will be shipped with USPS. Please allow 1-3 days for packaging and processing. Tracking information will be provided.
Golden Hour Co. is NOT responsible for packages that have resulted in theft on porch upon arrival. It is the buyers responsibility to ensure they will be home upon package arrival and to contact USPS themselves if any issues arise. We will help assist the best we can, but ultimately we cannot control the USA postal system. If your item is lost during transit, please reach out to us and we will try our very best to assist you. USPS does not claim a parcel to be completely lost until 3 months after the ship date.
We offer international shipping worldwide. As a USA based company, we use USPS shipping and they hand-off the parcel to your local countries postal system. Any packages ordered internationally from our website at first-class shipping CANNOT be insured nor have a signature confirmation. If you purchase first class international shipping, Golden Hour Co. is NOT responsible if the parcel is lost in transit or stolen. It is the buyers choice whether to upgrade to insured shipping. If priority mail is purchased, the item will be insured. Buyer is completely responsible for any duty/custom fees related to their orders.